FMC’s Special Care Nursery receives HOPE Caregiver Award

Nov. 1, 2011

Flagstaff Medical Center’s Special Care Nursery received the 2011 HOPE (Honoring Our Professionals for Excellence) Caregiver Award from the Arizona Hospital and Healthcare Association (AzHHA). FMC stood out among 10 other nominees. The award recognizes those who demonstrate extraordinary commitment to the delivery of quality of care to patients and their families. 

FMC’s Special Care Nursery is comprised of experienced healthcare professionals who provide direct patient care to sick and/or premature infants in a family-centered environment with a quiet healing atmosphere.  The registered nurses are all highly specialized in the developmental needs of infants and one-third of them have received local, state and regional recognition for excellence in patient care, innovation, advocacy and mentoring.

“We are honored to receive this distinguished award,” said Lynn Belcher, R.N., M.S.N., chief nursing officer and vice president of Nursing Services, Flagstaff Medical Center. “We are committed to providing excellent and state-of-the-art patient care to our youngest and frailest patients and their families. We are proud of each and every staff member in FMC’s Special Care Nursery and the remarkable and valuable difference they have made in the lives of so many families.”

AzHHA chose FMC’s Special Care Nursery because of the high standard of care they provide, saying the staff is an inspiration with their dedication to excellence in patient care. “Whether they are donating clothes to infants, finding housing for a family or integrating cultural beliefs into a treatment plan, this team has raised the standard for infant care through their compassion, innovation and hard work,” said Laurie Liles, AzHHA president and CEO. AzHHA is an organization of Arizona hospitals and healthcare systems that are dedicated to providing leadership on issues affecting the delivery, quality, accessibility and cost-effectiveness of healthcare.

The Special Care Nursery at FMC provides care for premature babies delivered as early as 28-weeks old and full-term babies who are ill. The staff includes a neonatal nurse practitioner on-site around the clock, obstetricians, a maternal/fetal specialist, a neonatologist, a pediatric cardiologist, registered nurses, lactation consultants, new parent support coordinator, a perinatal social worker and developmental specialists.

The nursery is equipped with a state-of-the-art monitoring system and radiology services. The unit has 18 continuing-care nursery beds arranged in four-bed neighborhoods which provide privacy with reduced noise levels for patients. Family comfort measures include three family rooms where parents can spend the night with their infant before going home.

Additionally, the Arizona Perinatal Trust recently awarded FMC’s Special Care Nursery another three-year Level II Specialty Care with Enhanced Qualification certification. The certification signifies the nursery and staff have the capabilities and capacity to provide expanded care for maternal and neonatal problems from 28 weeks gestation and greater.

To learn more about FMC’s Special Care Nursery and Women and Infants’ Center, visit or call 928 779-3366.