Insurance and Costs

Contact your insurance company
Before surgery, you will need to contact your insurance company to find out if a pre­authorization, a pre-certification, a second opinion, or a referral form is required. It is very important to make this call because failure to clarify these questions may result in a reduction of benefits or delay of surgery.

If you are a member of a Health Maintenance Organization (HMO), you will go through the same registration procedure. However, you will need to call your HMO once your procedure has been scheduled to arrange for pre-admission lab studies that must be completed.

If you do not have insurance, please notify the registration staff when they call you for pre-registration that you will need help in making payment arrangements.

Pre-Register
After your surgery has been scheduled, you will be scheduled for a preadmission appointment with the hospital. You will be asked to have the following information ready when you arrive for this appointment:

  • Patient’s full legal name and address, including county

  • Home phone number

  • Marital status

  • Social Security number

  • Name of insurance holder, his/her address, phone number, work address and work phone number

  • Name of insurance company, mailing address, policy and group numbers and insurance card

  • Patient’s employer, address, phone number and occupation

  • Name, address and phone number of nearest relative

  • Name, address and phone number of someone to notify in case of emergency (this can be the same as the nearest relative)

  • Bring your insurance card, driver’s license or photo I.D. and any co-payment required by insurance company with you to the hospital

Billing for Services
After your procedure, you will receive separate bills from the anesthesiologist, the hospital, the radiology and pathology departments (if applicable), physical therapy, and the surgical assistant. If your insurance carrier has specific requirements regarding participation status, please contact your carrier.
 
Billing Questions for FMC
If you have any billing questions for statements you receive from Flagstaff Medical Center, you can call the hospital’s Central Billing Office at 928 773-2030 or toll-free at 800 577-4136. You also can submit a billing inquiry online.


FREQUENTLY
ASKED QUESTIONS

:: TOTAL HIP

::
TOTAL KNEE


:: PATIENT
ANESTHESIA FAQs



........................
CONTACT
INFORMATION

You can contact the Joint Care Coordinator
at 928 214-2812
or by
e-mail.

 

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